Privacy notice


Parallel Intelligence LTD customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.


Contact details

Telephone
+442038685615

Email
hello@parallel.systems

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details

We collect or use the following personal information for the operation of client or customer accounts:

  • Names and contact details

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details

We collect or use the following personal information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)

  • Date of birth

  • National Insurance number

  • Copies of passports or other photo ID

  • Employment history (eg job application, employment references or secondary employment)

  • Education history (eg qualifications)

  • Right to work information

  • Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks )

  • Security clearance details (eg basic checks and higher security clearance)

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • Names and contact details of clients are stored for project management purposes

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • Names and contact details of clients are stored for project management purposes

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • Names and contact details of individuals who might be interested in the services that we provide clients are stored, so that we can contact them.

Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • We store employee data to ensure that they meet the requirements of their role and so that we can enter into employment contracts with them and process payroll and pensions.

Where we get personal information from

  • Directly from you

  • Publicly available sources

How long we keep information

For information on how long we keep personal information, see our retention schedule at https:\/\/www.notion.so\/parallel-systems\/Privacy-retention-schedule-1bc8caf73cff8017b26eec7a43d3bd0a?pvs=4

Who we share information with

We have a joint controller relationship with Future Factory Ltd. We process your personal information with that joint controller for the following reason: We work with the joint controller to identify individuals who might be interested in our services and to initiate direct outreach.

Others we share personal information with

  • Organisations we’re legally obliged to share personal information with

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

25/03/2025